IT Annual Maintenance Contracts (IT AMC)

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Real Businesses, Real Results

Testimonials

What clients say about us?

Discover what our clients have to say about GEEKS—partnering to simplify IT, foster innovation, and deliver tailored solutions that drive success every step of the way.

99%Customer Satisfaction!

We have had the pleasure of working with Geeks for over 6 years – They have supported us from transitioning from a small, single office to multiple sites across the Gulf. We have enjoyed working with the Geeks team through our business’ growth and look forward to partnering with them as our business continues to grow.

Karim Jaffer

Finance Director
|
Rheem

We have been working with Geeks since 2022. They have been instrumental in helping us scale, stay secure, and navigate the ever-evolving tech landscape. Their constant support and expert guidance make them more than just an IT provider—they are a crucial part of our team. We truly value their partnership and highly recommend their services!

Shadi Moazami

Founder & MD
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MAIA

We’ve been working with Geeks for many years, and they’ve been a trusted partner since the very beginning. They are incredibly reliable, easy to work with, and consistently go above and beyond to accommodate our needs. They’ve been handling all our IT needs for years now, and we wouldn’t have it any other way. Highly recommend them to anyone looking for solid support and a team that genuinely cares!

Annica Go

Senior HR and Administration Manager
|
The Qode

With GEEKS IT Support Services in Dubai you will enjoy:

Let Geeks handle your IT Support and maintenance services with the managed IT services system that helps monitor your IT infrastructure and allows your business to run seamlessly while preventing issues through the predicative and proactive support functionalities.

We ensure every AMC client receives the fastest response time through our transparent portal that monitors every activity throughout the engagement. With our IT Annual Maintenance Contracts in Dubai and the UAE, you will enjoy your own customized system giving you full visibility over your requests, infrastructure as well as all IT Assets covered by your AMC agreement.

This managed services IT AMC grants you 24/7 access to a team of highly trained IT professionals that have scored an average response time of less than 30min for 100% of the clients.

If you’re looking for the best IT support AMC company in Dubai, or the UAE, our highly-trained and certified technicians will assist you whether on-site or remotely to provide you with the best AMC service you can have. You will enjoy a very efficient, transparent, technology driven service without having to spend extra money or deal with manual processes.

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24/7 proactive monitoring:

Our constant monitoring of your business networks and servers through a centralized hub allows us to proactively respond to alerts and prevent tech failures before they arise, ensuring your business experiences 100% continuity and virtually no downtime. As a result, you and your team will become more productive will focus on growing the business.
Specialized Certified Support

You receive unlimited support from a large team of highly skilled, rigorously trained and certified technical resources across various IT disciplines (PC/MAC, servers, network, security, email and cloud). Whether it’s onsite or remote support, we ensure that you can always access support.
Visibility and Ease of Use

We provide you with full visibility to your IT workspace through your own personalized IT dashboard. Here you can log requests and queries, monitor all the resolved and pending issues, see all your IT assets (including all devices and software), and follow stats on the type of requests put in so far. It’s never been easier to log a request, get instant IT support and feel in control of your overall IT network.
Predictive & Preventative Measures

By constantly monitoring your office PCs, servers, and the overall network, we can identify and manage bottlenecks, potential problems and threats before they arise. i.e. weak Wi-Fi signal, malware threats, device reaching maximum space, low toner etc.
This allows us to provide you with active vs reactive support, making it our mission to eliminate downtime.
Cybersecurity and IT Policies

We will assess your risks and implement a security strategy that will protect your business network against intrusion, malware, viruses, spam, and other hazards so that your employees work without disruption. We also ensure that all your data is safely backed up on cloud and at your workspace. Lastly you can rely on Geeks to train your staff and help you set up your company IT policies.
Data back-up and recovery

We ensure the right backup infrastructure is setup through our system, tailored towards your backup needs with the goal to ensure your company’s data is recoverable at any point especially in the event of a failure or an unforeseen disaster.