PR Firm | From Ad-Hoc to Always-On IT

From DIY IT to Full-Service Support
How MAIA PR Scaled with Confidence
In 2022, MAIA PR—a boutique public relations agency—was managing its IT operations in-house, placing a heavy burden on the founder and slowing down business growth.With no dedicated IT support, routine issues like employee onboarding, device troubleshooting, and data security became increasingly time-consuming. Collaboration was also a challenge due to files being scattered across multiple devices.
GEEKS stepped in with a tailored IT roadmap that included Microsoft 365 optimization, centralized file management through SharePoint, robust security and backup solutions, and ongoing IT support.As a result, MAIA PR scaled from 3 to 19 employees without disruption, improved operational efficiency, secured their digital assets, and significantly reduced IT-related costs—freeing up leadership to focus fully on expanding the business.
Challenge
MAIA PR lacked IT support, leading to time loss, scattered data, and growing security and onboarding challenges.
Solution
Implemented centralized data, optimized tools, strengthened security, and took over daily IT support to enable smooth growth.
Outcome
Scaled from 3 to 19 staff, improved collaboration, enhanced security, cut IT costs, and freed up the founder to focus on growth.
- No Dedicated Help
- IT Support
- Proactive Expert Support
- Scattered Across Devices
- Data Storage
- Centralized via SharePoint
- Time-Consuming Setup
- Onboarding
- Streamlined & Supported
- Basic Protection
- Security
- Robust, Scalable Security
- Inconsistent or Manual
- Backups
- Automated & Secure Backup
- Underutilized
- Microsoft 365
- Fully Optimized
- Spent on IT Tasks
- Founder’s Time
- Focused on Business Growth
- Untracked & Inefficient
- IT Costs
- Optimized for Cost Savings