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Clinic | Reliable & Secure Email for Everyday Operations
Clinic | Reliable & Secure Email for Everyday Operations
Industry
Allied Health Science
Core Services
Clinical Care, Diagnostics, Allied Health Services
Team Size
50+
IT Setup
Multi-device, Hybrid (Cloud + Local)
Services Provided
Microsoft 365 Migration, Email Optimization, Managed IT Support
Optimizing Communication and IT Ecosystem for VIVAMUS
To support VIVAMUS in modernizing their email infrastructure, GEEKS delivered a fully managed transition to Microsoft 365. This migration eliminated email reliability issues, unified communications, and laid the foundation for a long-term IT strategy through a Managed Services Agreement.
Challenge
VIVAMUS faced email disruptions from limited storage, poor deliverability, fragmented tools, and lack of centralized IT governance—leading to delays, low productivity, and tech burden on office managers due to unclear IT processes and weak onboarding.
Solution
GEEKS conducted a comprehensive gap analysis and migrated VIVAMUS to Microsoft 365 through a zero-downtime weekend rollout, ensuring full device readiness, seamless transition, and a proactive support structure via an MSA.
Outcome
VIVAMUS now benefits from reliable, spam-free communication, a unified Microsoft 365 platform, uninterrupted business operations, and ongoing strategic IT management that supports long-term stability, security, and scalability.
- Mailbox storage frequently exceeded
- Email Reliability
- Unlimited, enterprise-grade mailbox capacity
- Emails marked as spam or undelivered
- Deliverability
- Authenticated delivery via Microsoft 365
- Emails & apps hosted separately
- IT Ecosystem
- Unified platform improving management & billing
- Reactive fixes without planning
- Support Model
- Proactive Managed Services & roadmap guidance
- No formal IT process or escalation
- IT Maturity
- Documented onboarding, support & governance