Who We Are

Our Story

Founded in 2014, Geeks began as a repair and on-demand tech support company, built on the belief that IT should be simple, supportive, and stress-free. What started by helping individuals with everyday tech challenges has grown into something much bigger.

Today, we’re the go-to IT partner for over 10,000 individuals and a trusted IT partner for 500+ SMBs across Dubai and Abu Dhabi. We deliver reliable IT support, tailored IT solutions, cybersecurity, and have deep expertise in cloud and infrastructure — whether it’s migrating to the cloud or setting up your entire tech environment from scratch.

Whether it’s a home setup or a business ready to scale, we simplify technology, strengthen security, and deliver outcomes that matter. At our core, we’re still the same people-focused team — friendly, accountable, and passionate about helping our clients grow with confidence.

4.7 stars of 948 reviews

Mission

Our mission is to keep IT simple, reliable, and one step ahead — so our clients can work without stress and grow with confidence.

Mission

Vision

Values

Our journey

2014

2015

2016

2017

2018

2019

2020

2021

2022

2023

2024

2025

2014

GEEKS was born with a bold mission: to make technology effortless. We kicked off by fixing devices and delivering on-demand tech support right to people’s doorsteps—becoming one of the first in the region to offer tech services at the client’s location.

2015

Crossed 2,000+ successful repairs and became the go-to tech team for homes, freelancers, and busy professionals.

2016

Completed 5,000+ repairs and expanded into small business IT — offering on-site support, networking, and system troubleshooting.

2017

Signed our first long-term business IT contract and began delivering structured IT support for SMBs. Grew to 25+ recurring clients.

2018

Launched AMC-style business support, closed 100+ annual IT contracts, and resolved over 50,000 service tickets with enhanced response protocols.

2019

Introduced ticketing systems, RMM tools, and backend automation. Achieved a 93% first-time resolution rate, improving uptime and client satisfaction.

2020

During COVID, we kept clients operational with 150+ cloud migrations, 75+ remote work setups (VPN, M365, backups), all while maintaining a 4.9/5 service rating.

2021

Won our first major IT infrastructure project in Dubai, designing and deploying secure multi-site systems from the ground up.

2022

Formed key partnerships with Microsoft, Acronis, OpenText, KnowBe4, and Keeper, sharpening our edge in modern workplace, cybersecurity, and data protection. Delivered cloud and infra projects across healthcare, logistics, and finance.

2023

Trusted by over 500 SMBs, with service coverage extended to 15+ countries, managing users and endpoints on a global scale. Delivering consistent, high-quality IT support—from routine operations to complex enterprise projects.

2024

Marking a significant expansion of enterprise capabilities, we signed over 10 Managed Services clients in Saudi Arabia and executed our first million-dirham IT project in the Kingdom.

2025

AI is moving fast, automation is everywhere, and security is more complex than ever — but we’re focused on keeping IT clear, secure, and easy for our clients. The year’s still unfolding, and there’s more to come.